About Carpet Cleaning:
How does Hot Water Extraction compare to Dry Carpet Cleaning?
Most major carpet manufacturers contest that Hot Water Extraction is the most effective carpet cleaning method on the market, as well as the least harmful to you and your family’s health. The other popular technique, known as, “Dry Cleaning,” places harsh chemical compounds or solvents on top of carpets to break down soil. Even after they’ve been vacuumed up, these compounds leave behind a sticky residue which quickly attracts dirt back to the carpet’s surface and makes it filthy again. In addition, many people with skin sensitivities or respiratory issues have negative reactions to these harsh chemical residuals. Our cleaning approach completely flushes soils and cleaning agents out of your carpets, leaving them smell and irritant free.
We have a multiple step process that we go by to ensure the quality and satisfaction you deserve. First we walk through looking to spot out any areas that might require a little more attention and we point them out to you. We then explain the cleaning process, making sure that we are all on the same page. We will go around vacuuming up all carpeted areas to ensure that all loose dirt and debri are completely removed, including all edges and corners. Using a pump sprayer we spot treat all the areas that need a little more attention. To clean your carpet, we use hot water extraction. Our machines pump hot water into your carpet to release any dirt deep within the fibers, then extract the water and remove the dirt with a powerful suction that also enables your carpets to dry as quickly as possible.
Home carpet cleaning machines available for rent or purchase to consumers do not reach temperatures nearly high enough to sanitize carpets. Heat is required to activate the cleaning agents in the detergent – that means piping hot water, and not water from a faucet. Our equipment heats water to temperatures of 212-230° (the boiling point) in order to properly disinfect your rugs.
Furthermore, the vacuums in home carpet cleaners are designed to avoid blowing a circuit. That means that they are not very powerful. These machines are not capable of removing all of the dirt or bacteria embedded in carpet fibers, nor even all of the soap and water that they inject. Carpets will dry slower, and will end up with a sticky residue on the surface when you use these rental machines. Our truck-mounted system has a much stronger vacuum, which decreases dry time and leaves your carpets residue-free.
Furniture can only be put back on wet carpet if it has something underneath it. Wet carpet could blemish from wood stains or rust if furniture is set directly on it. Items with legs can be put on small pieces of plastic, and the items without legs have to be kept off the carpet with small wood or styrofoam blocks. Wait for the carpet to dry completely before you take your furniture off of the pads or blocks.
Soak up as much of the urine as quickly possible with a combination of newspaper and paper towels. The more fresh urine you can remove before it dries, especially from carpet, the simpler it will be to remove the odor. Place a thick layer of paper towels on the wet spot and cover that with a thick layer of newspaper. Stand on this padding for about a minute. Remove the padding and repeat until the area is barely damp.
Rinse the “accident zone” thoroughly with clean, cool water. After rinsing, remove as much of the water as possible by blotting or by using a wet-vac or a shop-vac. Once this has been done, then it is important that you call a professional to clean the carpets using hot water extraction to remove all the rest of the urine that has penetrated deep into your carpet fibers. Although you have done a lot to try and remove the urine, you are not done just yet. The last and most important step is to treat the area with an enzymatic formula.
Enzymes remove odors by causing a biological or chemical reaction. A type of protein, enzymes are produced by living organisms, but they are not alive. An enzyme is made up of a chain of amino acids, and it’s the changes to the sequence in the structure that dictates the function of the enzyme.
The two most common enzymes used in cleaning products are proteases and amylases, because they are food-based and are the catalysts behind removing and changing the physical properties in most protein related stains and odors.
Proteases act on soils and protein-based stains — blood, foods, urine, feces, wines, other beverages, etc. The enzymes in the spotter break down the proteins into more manageable substances. The actual composition of the stain changes when an enzyme-based product is applied (after debris is removed from the surface).
Amylases, another commonly used enzyme, removes starch-based soils that contain eggs, sugars, sauces, ice cream and gravy. They break down starch chains into smaller sugar molecules, which in turn, are more easily lifted.
After we have thoroughly cleaned your carpets, we can apply a protectant. We use a product called Scotchgard. This protectant surrounds carpet and upholstery fibers with an invisible barrier that protects against oil and water-based stains.When spills and accidents occur, you (the customer) have more time to remove the spot before it becomes a stain helping ensure the carpet stays looking newer and fresher longer. Plus, Scotchgard helps release stains more easily during professional cleanings, making our job easier too!
There is something else that you will love. Scotchgard is environmentally friendly. 3M no longer uses perfluorooctanol chemical (PFOS) compounds in the Scotchgard formula. So not only do you get excellent stain protection, you can confidently use a formula that has enhanced environmental, health, and safety benefits that pass regulatory reviews of the EPA and other environmental agencies around the world. So get the peace of mind you need knowing that we are not using any harsh chemicals in your home.
Upholstery Cleaning Process:
- We use hot water extraction ONLY when cleaning upholstery.
- Cleaning technicians will pre-inspect and discuss the item(s) to be cleaned. Before we clean, we learn as much as possible about the furniture; age, overall condition, stains, wear, etc. This knowledge helps our cleaners determine whether this method of cleaning will work or not.
- Spots and stains will likely be pre-treated. Many will be removed in this process.
- Item(s) will be dry vacuumed.
- After dry vacuuming, we will use hot-water extraction to clean.
- If requested, we apply Scotchgard to upholstery to protect from spills and stains. This product is environmentally safe for people and pets.